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FAQ’S

Our FAQ section is designed to provide quick, accurate answers to the questions that come up most often. Whether you’re curious about our pricing, delivery times, or return policies, we’ve got you covered. We’ve taken great care to ensure that our answers are clear, concise, and easy to understand. And if you can’t find the answer you’re looking for, please don’t hesitate to contact us directly. We’re always here to help, and we value your feedback and input. Thanks for visiting, and we hope you find our FAQs section helpful!

We cater to a range of businesses including caterers, manufacturers, Retailers and wholesalers.

We offer over 2500 live products to meet your needs.

Yes, a vast majority of our products are Halal and Kosher certified.

We have a comprehensive returns policy in place for customers who are not satisfied with their products. Please contact our customer service team within 24 hours of receiving your order to initiate a return.

We work closely with our suppliers to ensure that all of our products meet our quality standards. We also conduct regular quality checks on our products to ensure consistency.

Yes, we offer sample products upon request. Please contact our telesales team for more information.

Yes, we have a wide supplier network that enables us to source products for customers that are not currently listed in our product catalog. Please contact our customer service team to discuss your requirements.

You can place an order with us by creating an account on our website, or by contacting our telesales team directly.

Yes, we offer great deals and bulk discounts for our customers. Create a free account today to access amazing offers.

Yes, we do offer credit terms to our customers subject to a credit check and approval process.

We offer hassle-free delivery to your premises and are committed to food excellence.

We offer free delivery for orders over a certain amount within our designated delivery areas.

We accept a range of payment methods including bank transfers, credit/debit cards, and cash on delivery (subject to approval). Please contact our customer service team for further information on payment methods.

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery and we will arrange for a replacement or refund.

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